Breakfast had a lot of choice. Airconditioning worked very well and made our room comfortable particularly overnight as were able to shut all windows to keep out noise from the city centre. Reception staff were polite and helpful. Room cleaning staff, one in particular (sorry I didn't get her name) were exceptional and I cannot rate these staff highly enough; nothing was too much trouble and our room was clean. We liked the soap and shampoo provided
Jan
2023년 7월
We arrived an hour earlier than check in. We were told we would have to wait as our room wasn't ready. We said that was fine but we would not be back until late as we were going to an event. We used the toilet, then when we came out they called us over and told us they had found us a room and they had upgraded us to a larger one. Reception staff were very pleasant and helpful. Said who was being trained and the lady with him. Room was well equipped, on a high floor and had very efficient air conditioning. Location was brilliant for the cricket, Castle and city centre.
David
2023년 8월
The room had everything we needed ie kettle, coffee, cups, iron, board, hairdryer. The hotel is conveniently located only a 2 minute walk from the Castle and restaurants. There is parking (£15/24 hrs) just behind the hotel which was useful.
Yumi
2023년 8월
Good value for money! It was the most reasonably priced hotel for our dates of stay. This hotel has met our expectations in terms of the overall quality and location. As a nice bonus, we were given complimentary parking (for joining Hilton membership). Also, our son really enjoyed playing "Snakes and ladders" board game in the lobby :D
Narmin
2023년 4월
Room was big , and clean, the beds were comfortable , the bathroom had a bath but the bath taps were too far over to reach as I’m very small but the shower was powerful and water hot, hand sanitizer was everywhere , breakfast was good and had gluten free options , staff were lovely and helpful.
Lyn
2023년 4월
The service was exceptional, super friendly, especially in the restaurant. The kids and I had a great meal and we collapsed happily into our comfortable beds. We're sensitive sleepers and had no problems with noise at all. Fun breakfast, although not a huge selection of gluten and dairy-free options. The possibility to have free parking, in such a central location, was an unexpected and AMAZING bonus. It's an absolutely great location for exploring the castle and beautiful Cardiff.
Alex
2023년 8월
Friendly and helpful staff, comfortable room
Terry
2023년 8월
We were upgraded as soon as we expressed dissatisfaction with the room given. The new room was perfect. Parking included in price as long as you register the car registration. Staff very welcoming and helpful. Restaurant food excellent.
Cliona
2023년 7월
Breakfast was superb. The range of food catered for every taste and diet. There was a lovely relaxed atmosphere and the Staff were friendly and efficient. Located on the bank of the river, Holiday Inn has views of Cardiff Castle Parkland in the front and Principality Stadium at the rear .....what’s not to love?
Sheelagh
2023년 4월
Great location for our stay - good walking distance to most things that we needed and the staff were so friendly. The room was bigger than we thought it would be and was more than comfortable for three people.
Kelsey
2023년 9월